Dispensary Questions, Answered

Question 1

This is my first time visiting R.Greenleaf. What should I bring?

Accepted Answer

You must be at least 21 years old and be prepared to show a valid photo ID to enter.

Question 2

What is a unit for medical patients?

Accepted Answer

Medical patients with a valid NM medical cannabis card can purchase up to 15 oz of cannabis every 90 days.

Question 3

As a medical patient, am I protected?

Accepted Answer

All of your personal information is protected by HIPAA (Health Insurance Portability and Accountability Act of 1996). A United States legislation that provides data privacy and security provisions for safeguarding medical information. Only the patient and DOH have access to private information such as medical records.

Question 4

How do I reserve my medicine online?

Accepted Answer

Order ahead and skip the line. Create an online ordering profile one time in-clinic and make your own orders online in advance through our website, pick-up at the location of your choice and if you don't want to change anything on your order you can SKIP the line, pay and go. It's that easy.

Question 5

When should I renew my medical card?

Accepted Answer

We recommend renewing your card at least thirty days before expiration to avoid any lapse. You must have your card and ID for every purchase.

Question 6

What is the difference between medical and adult-use cannabis?

Accepted Answer

Medical patients with a valid NM medical cannabis card issued by the NMDOH can purchase up to 15 oz of cannabis every 90 days, tax free. Medical cannabis can also be sold in servings up to 50mg of THC with no limit of the number of servings sold per container—which is higher than the adult-use limits of 10 mg per serving and 100 mg per package. Adult-use cannabis is available for sale to anyone 21 and older. Daily purchase limits apply to adult-use cannabis: 2 oz of flower, 16 g of concentrate and 800 mg of edibles. All purchases are subject to state taxes. There is no monthly limit to the amount of adult-use cannabis an eligible buyer can purchase. Other than packaging limitations and maximum dosages allowed, the plants and everything derived from them are the same.

Question 7

Do you have any resources for New Mexico medical patients?

Accepted Answer

Yes, we recommend these resources: How to Check Your Units Online from the New Mexico Department of Health Medical Cannabis Division, New Mexico Medical Cannabis Patient Guide Brochure, and New Mexico Medical Cannabis Patient Guide to Reading Your Units.

Question 8

What are the laws on public consumption in New Mexico?

Accepted Answer

In the state of New Mexico, it's illegal to consume cannabis in public unless it is in a designated consumption area. Smoking outside one of these areas can put you at risk of getting a $50 fine.

Question 9

What are my payment options?

Accepted Answer

We accept cash and debit. When using debit cards, our stores now charge a $3.30 withdrawal fee. We do not like issuing the fees and apologize for any inconvenience, but we will now be able to accept a broader base of banks and credit unions when processing your transaction.

Question 10

Does R.Greenleaf have a Loyalty Program?

Accepted Answer

We certainly do! Our Gratify Rewards program empowers you to save money on your favorite items by earning points every time you make a purchase. We offer this in addition to our regular discounts and offers.

Question 11

Help! I'm new to cannabis, what should I do?

Accepted Answer

Let our team of insightful and friendly budtenders guide you on your cannabis journey. We can answer any questions you have about strains, products, and more.

Question 12

Does R.Greenleaf offer discounts or ways to save on orders?

Accepted Answer

We are happy to offer weekly product discounts including TuesJays (10% off all pre-rolls) and Wax Wednesdays (10% off select wax). And, we have a one-of-a-kind rewards program. Plus, we can provide MED badge holders and veterans with special discounts, too. Just ask us! Must present valid DD-214 form or Military ID.

Question 13

How do I sign up for your email newsletter?

Accepted Answer

Use our loyalty program sign up to join our newsletter for special offers and more!

Question 14

Can I place an order and schedule it to pick-up another day?

Accepted Answer

Yes, orders can be placed online after stores are closed and picked up the following day during normal business hours.

Are you 21 or older?

Frequently Asked Questions